Message from the GPs and staff at Newhall Surgery

Cases of Covid are increasing and the Delta variant is far more transmissible, meaning that everyone is at a greater risk of infection than before. Our safety protocols in line with NHS guidelines have helped us keep staff and patients safe through the last 18 months and by continuing to adhere to them then we have the best chance of maintaining this. The surgery will continue with all social distancing, face mask wearing and hand sanitising protocols that have been in place since last year. Patients visiting the surgery will be required to wear a mask at all times, whilst on the surgery premises. All staff will continue to wear masks and clinicians will also wear the required PPE.

Our clinicians will continue to see patients face to face, where necessary, and our system of telephone and video triage will remain in place. This system has allowed us to consult with more patients than we did pre-pandemic and means that we limit footfall to the surgery, thereby reducing the risk of possible infection to patients and staff alike. We continue to provide our core services whilst still contributing to the delivery of the Covid vaccination programme.

Thank you for your support in what is still a very difficult time and be assured that we will do everything we can to keep everyone as safe as possible.

Newhall Surgery

Some key messages from the NHS

  • General practice is still open, but due to the coronavirus outbreak, how you contact your GP surgery may be different at the moment.
  • Your NHS services have a range of measures in place to keep you safe from COVID19 including regular cleaning of patient areas and social distancing. Please ensure you wear a face covering to your appointment.
  • Face-to-face appointments are available to all patients where there is a clinical need. You will be asked to first discuss your conditions over the phone or online with a member of the healthcare team to assess what would be most appropriate for you and which practice member would best provide it.
  • Most GP practices are also offering online consultations (this may be via a ‘chat’ function) and video consultations, as well as telephone consultations. These can be convenient and flexible ways to receive healthcare. Where patients need to be seen by a health professional face-to-face, this will be arranged. If you have a preference about how to access care you can discuss it with your practice.
  • General practice continues to offer care based on clinical need.
  • General practice continues to offer cervical smears and childhood immunisations.
  • Your practice is undertaking the largest vaccination programme in the history of the NHS. They are balancing this programme with continuing to be open and managing your other clinical needs. Please do be reassured that if you need medical attention, your practice is here for you and will determine how to best support you, based on your symptoms.
  • The NHS is vaccinating those people who experts have agreed will benefit from it the most. A vaccination programme of this size and scale will still take some time to roll out in full.
  • Please be assured that everyone who needs the vaccine will be offered it. The NHS will be in touch with you when it is your turn to be vaccinated. Please don’t call us before you are invited. In the meantime, you can get information about the COVID-19 Vaccination online at
  • It is important to register with your local GP. Anyone in England can register with a GP, without needing to show proof of address, ID or immigration status. Find out more about how to register with a GP.
  • Please be polite and respectful, your GP and practice team are available and working hard to support you, your family and friend’s health and care needs.
  • Visit the local pharmacy for clinical advice on minor health concerns

Read the latest NHS news regarding wearing face coverings by clicking on the link below:


COVID Secure Building