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Important Safety Notices


The following is a message from Trading Standards. Please make your vulnerable or elderly neighbours and relatives aware:


“Derbyshire residents are being warned to be on their guard against traders claiming to be from social services or charities, such as ‘Arthritis Research’, who then try and sell them mobility products.


Residents in the Matlock area have been receiving cold calls from businesses who give the impression that they are from social services or charities, such as ‘Arthritis Research’.

The businesses use this tactic to gain entry to people’s homes - they give people the impression they are making an appointment to make an assessment of their needs. It is only later that they reveal they are actually selling mobility products.

The salesmen may stay in the consumer’s home for several hours until they have been persuaded to buy a product. Trading Standards is concerned that vulnerable people may feel pressurised into parting with considerable amounts of money in these situations.  They advise that if people do want to buy mobility products such as wheelchairs or scooters they should take their time and compare lots of different products and prices from different retailers before making a decision.  It is not illegal for businesses to cold call but people are advised not to be put on the spot and be pressured into making a purchase.


They should always shop around before making any large purchases. Consumers who make contracts in their own homes must be given a cooling off period of seven days during which time they can cancel.


Any consumers who have been approached using any of the methods above, or who have entered into a contract, are advised to report the matter to Citizen’s Advice consumer helpline on 08454 04 0506.


If people want to purchase mobility products or any other goods or services they can use Derbyshire County Council’s Trusted Trader scheme. This includes details of hundreds of local traders who have been checked out by Derbyshire Trading Standards service and have agreed to abide by a code of conduct.


For more information on the Trusted Trader scheme Call Derbyshire on 08456 058 058.”

Alert Posted onto Site May 2012.





Firework legislation

New legislation has been introduced which helps make fireworks safer to use and to tackle their deliberate misuse. It means that fireworks will be safer, less noisy and can only be let off at certain times.

Retailers and Consumers have new responsibilities.

·  Fireworks cannot be set off between 11 pm and 7am. Exceptions:

·  On November 5 fireworks can be set off until midnight and until lam on New Year's Eve, Chinese New Year and Diwali.

·  You must be over 18 to buy fireworks

·  It is illegal for anyone under 18 to possess fireworks in public

·  It is an offence to throw or set off fireworks in a street or public place.

It is an offence for people who aren't firework professionals to buy and possess category 4 fireworks. These are only to be used at public displays by firework professionals.

Breaking these rules will result in an £80 fine

The misuse of fireworks may in some circumstances constitute other substantive offences (such as Criminal Damage,Assault etc)

Retailers who are caught selling fireworks three weeks prior to November 5 or five days after, and without a higher tier licence could receive a £5,000 fine and/or six months in prison.


A bonfire can be a convenient way of getting rid of a large amount of waste, or perhaps you want to light a bonfire just for fun; but remember they can be very irritating to neighbours and are the subject of many complaints to the Local Authorities. Follow these guidelines and the chances are you won't cause a serious nuisance;

· Bonfires must be 60ft (18 metres) away from house, trees, hedges, fences or sheds,

· Never burn rubber tyres or anything containing plastic, foam or paint,

· Never use petrol or flammable liquids to light or encourage a fire,

· Always check before lighting that no children or animals have crept

inside the bonfire,

· Never put fireworks on a bonfire, even if they are dud or used.

· At the end of the night make sure the bonfire is extinguished completely.





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