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New Online Booking System

We are excited to announce that Newhall Surgery has now launched a new online booking system named Rapid Health. Rapid Health is an appointment booking and triage tool approved by the NHS. 

Carers

Are you registered as a Carer with your practice?

Register now

You probably are a carer if you’re looking after someone regularly (including your spouse or a family member) because they’re ill or disabled.

In some situations, social care and support is provided by the NHS instead of your local council. In these instances it’s usually free and not means tested.

It includes:

Newhall Surgery’s Carers Pledge and Promise

Carers Pledge

Carers Promise

At Newhall Surgery, we recognise the vital role carers play in supporting the health and wellbeing of our patients. We are committed to working with you, respecting your knowledge, and supporting you in your caring role.

Our promise to carers is to:

  • Respect and value you as an essential part of the care team.
  • Listen to you and involve you in decisions about the person you care for, with their consent.
  • Provide clear and timely information to help you support your loved one.
  • Support your own health and wellbeing by offering guidance, advice, and signposting to relevant services.
  • Maintain confidentiality and respect the privacy of both you and the person you care for.
  • Be responsive to your needs and offer flexible appointments where possible.
  • Help you access practical support and resources available within the NHS and the local community.

Thank you for the invaluable support you provide. We are here to work with you every step of the way.

If you are a carer and would like support, please let us know.

Derbyshire Support

  • Swadlincote Carers Support Group

    Swadlincote Carers Support Group

  • Carer’s Rights Day “Know your rights, use your rights” by Derbyshire All Age Carers Support Service (DAACSS)

    This year, Carer’s Rights Day will be taking place on

    DATE – Thursday 20 November 2025
    TIME – See Event Schedule

    VENUE – See Event Schedule

    For immediate support, Carer’s can contact the free helpline service on 01773 833 833, Monday to Friday from 9.00am to 5.00pm

    Event Schedule

  • Derbyshire Carers

    SAVE THE DATE11 December 2025
    Carer’s Celebration at the Crooked Spire in Chesterfield!
    From 11.00am
    The Parish Church of St Mary and All Saints, Church Way, Chesterfield, Derbyshire, S40 1XJ

    Carer’s coming together to celebrate the incredible work across Derbyshire. More details will be available in due course.

    For a full list of activities see their webpage and a list of local support groups.

  • Derbyshire All-Age Carers Support Service (DAACSS)

    Website: https://derbyshirecarers.co.uk/daacss

    Email: info@derbyshirecarers.co.uk

    Tel: 01773 833 833

    How to access carer services

  • Derbyshire Carers – What’s On

    November-2025

  • Carers in Derbyshire

    If you’ve just become a carer, or had an increase in your caring responsibilities, it can be difficult to know where to start when it comes to getting help and support.

    Website
    www.carersinderbyshire.org.uk

  • Adult Care Services – Derbyshire County Council

    Derbyshire County Council want to help you stay independent for as long as possible. They can give you information and advice about support and services in your local community.

    Website
    www.derbyshire.gov.uk/social-health

  • Carers’ Breaks and Respite Care

    Respite care means taking a break from caring, while the person you care for is looked after by someone else. It lets you take time out to look after yourself and helps stop you becoming exhausted and run down. There are lots of respite care options available.

    Website
    Carers’ breaks and respite care – Social care and support guide

  • Health Watch Derbyshire

    Local and national support services and information for carers in Derbyshire.

    Phone
    01773 880786

    Website
    Healthwatch Derbyshire

    Email
    enquiries@healthwatchderbyshire.co.uk

  • National Support

  • Carers UK

    They’re here to make sure that no matter how complicated your query or your experience, you don’t have to care alone.

    Phone
    0808 808 7777

    Website
    Carers UK

    Email
    info@carersuk.org

  • Care Homes

    Moving into a care home is a big decision and it can cost a lot of money. Before choosing a care home for you or someone you know, it’s worth considering all of the options.

    Website
    Care homes – Social care and support guide

  • Social care and support guide

    If you or someone you know needs help with day-to-day living because of illness or disability, this guide explains your options and where you can get support.

    Website
    NHS: Social care and support guide

  • Benefits for Carers

    Practical tips if you care for someone

    Includes advice on challenging behaviour, moving and lifting people and medicines.

    Young Carers

    If you’re a young carer, friends and relatives are often the first people to turn to for help with problems. Talking things through with them can be really helpful.

    If you find it hard to talk to others, try to write your thoughts in a diary, poem or letter first. This can help to make sense of your thoughts and how you feel, before getting help.

    Meet other young carers

    Meeting up with other young carers is a great way to make new friends, have some fun and share some of your worries with people in similar situations to your own.

    Young carers projects can help you have a break from home, plus meeting other young carers can help you to relax. Young carers projects may offer evening clubs, weekends away, days out and even holidays, as well as friendly advice and information for you and for your family.

    The Children’s Society can help you find a young carer group in your local area. They also run the Young Carers Festival.

    Sense run online and in-person activities for young carers under 18.

  • The Children’s Society

    The Children’s Society has developed a range of guidance and information for helping health professionals identify and support young carers.

    Website
    www.childrenssociety.org.uk

  • Carer’s Trust

    offers information and advice for young carers, and runs local support services.

    Website
    https://carers.org/getting-support-if-you-are-a-young-carer-or-young-adult-carer/getting-support-if-you-are-a-young-carer-or-young-adult-carer

  • Sidekick

    by Action for Children is a text message and email support service for young carers.

    Website
    https://sidekick.actionforchildren.org.uk/

  • Citizens Advice

    has information on money, benefits and your rights.

    Website
    https://www.citizensadvice.org.uk/

  • Carers Direct

    For advice and support with caring issues over the phone, call the Carers Direct helpline on 0300 123 1053.

  • National Careers Service

    has a helpline, webchat and email service about education and careers for teenagers. Support is also available up to the age of 25 for those who have learning difficulties or disabilities.

    Website
    https://nationalcareers.service.gov.uk/

  • NHS England – Young Carers

    NHS UK – Being a Young Carer: Your Rights

    Page published: 9 May 2023
    Last updated: 7 November 2025