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Patient Feedback

Thank You Page!!

This page is dedicated to sharing the Positive Feedback comments our patients have given us in 2018/2019. All of the staff really do appreciate patient feedback. We all know a positive comment can go such a long way when dealing with difficult situations day after day. If you would like to send your feedback or a Thank You please complete the form below, send an email or pop into the surgery and let us know. We remove all patient identifiable data to protect your confidentiality.

Month

Member of Staff acknowledged

Comments

Jan

HCA Vanessa

Patient wanted to pass on positive feedback to Vanessa after having their bloods taken. The patient does not like having their bloods taken but wanted to say thank you to Vanessa who made them feel relaxed and the commented on how they never felt a thing!

May

Sister Williams, Sister Traves, Nurse Donna and HCA Vanessa

Patient sent a card through to say thank you for all of the nursing teams help after having daily dressings. They remarked on how happy the nursing team were and how it is a pleasure to talk to them.

June

All members of staff

The patient wanted to pass on a huge thank you to all members of the staff here at the surgery. They attended for an appointment and wanted to let the team know they are now out of hospital and feeling much better!

August

Dr Pillai

A patient's daughter called on their behalf and wanted to say thank you to for Dr Pillai's help when they attended the surgery. The patient attended the hospital and received the necessary treatment. They wanted to pass on a message to Dr Pillai that without his help, the patient feels as though they may not be here today.

Jan

Practice Pharmacist Raj

Thanks from a patient who was very pleased with how thorough Raj was during the consultation and how well he explained everything. The patient commented on how much better they feel now they now know more about their results.

Positive Feedback Form

If you have been pleased with the Service you have received from the Surgery and would like to give some positive feedback, please click on the link below to print off a feedback form and return it to the Surgery.

pdfPositive Feedback Form



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